Refund and Return Policy

Products can be returned within 14 days if they are defective or missing parts.

How to return this product? As an online-only store, we have made our return process simple and entirely remote. To initiate a return, please contact us by:

What are the required conditions? Please review the conditions below for your return request to be accepted:

  • The product is in its original condition and unused.
  • The product is still in its original packaging.
  • The product is not damaged.
  • The product label is still attached.

Important Note: The products in your possession are your responsibility until they are picked up by our driver. Any product that is not properly packed or is damaged will not be eligible for a return, so please make sure they are safely taken care of prior to the return!